If you own a small business, you probably know that time you spend trying to support your growing company’s IT needs can take away from other things you need to do, things that probably helped your small business succeed to begin with. Trying to navigate your IT waters alone can create a vicious cycle of break and fix, while draining your financial resources, valuable time, and of course your patience. Finding the right IT partner to support your small business computer needs, can be a critical factor in your success.

Look for a company that’s flexible

A-Tek Computer Services specializes in offering our clients as many – or as few services as you need. If you already have a dedicated IT person on staff, you many only need advanced tech support. If your small business currently doesn’t have an in-house resource, look for a flat-rate managed IT service that provide software support and integration, troubleshooting, computer repair, server maintenance, and new computer builds. Other services we provide include monitoring network safety and security, installing camera surveillance systems that compliment your IT systems, and offering advanced support in web design, learning management systems, and organic search engine optimization.

Remote vs. On-Call Assistance

As with most professional computer support companies, A-Tek Computer Services offers both remote support or on-call assistance to meet the needs of our clients. That means we have employees on call during your business hours that are familiar with the IT services you use. We remote access service with our clients through chat, email or telephone helping you and your employees quickly troubleshoot problems. Often times this is the FASTEST way to resolve a routine situation, minimizing the time that your system (or employee) is down. If a more serious problem arises, A-Tek Computer Services on-call IT support will get a technician into your office to manage maintenance, computer repair, and advanced troubleshooting. When possible, we offer same-day appointments designed to get your business IT systems back on track as soon as possible.

Choose a Flat Rate Managed IT Service that’s right for you!

Support Levels:

Some computer support services offer a range of professionally managed IT support programs, to help small businesses find the right level of IT support. Choose from annual plans that ensure all of your needs are met for a fixed price, so you can remain as competitive as possible while ensuring your IT needs fit your budget. If your small business isn’t tech-driven, an incidence plan may be a better fit. These types of plans ensure that you get IT support when you need it, on a per-incident basis. Pay a one-time fee when you need help, then don’t pay again until the next time something goes wrong. Managed IT services don’t have to be expensive, so choose the level of support that works well for your business.

Benefits of finding the right IT partner

Time savings isn’t the only small business benefit to choosing managed IT Services. Having a predictable monthly rate that gives you access to the latest expertise and technology can help you gain an edge over your competition, while ensuring that you are proactively managing your business to reduce possible down-time from IT outages.

Additionally, if you’re not an IT professional, trying to fix a computer outage can be extremely stressful. If you ask one of your employees to handle it because you think their tech skills are better, this puts them in an awkward position if they cannot fix it – and may make matters worse. Sometimes, outsourcing is the best option for all of your employees.

Why A-Tech Computer Services

A-Tech Computers is a tech support firm that is geared for small business. Founded in 1998, we focus on strong collaborative relationships with our clients. We’re inspired by the power of people and technology to transform a company. We genuinely have your best interest at heart, knowing our success depends on your success.