• Services
    • Server Management
    • Workstation Maintenance
  • Our Prices
  • FAQ / Support Center
  • Meet The Team
  • A-Tek Blog
  • Contact Us
  • Testimonials

Call us today! (216) 446-0963

jmoses@atekcomputer.com
REMOTE SUPPORT
A-Tek Computer Services A-Tek Computer Services
  • Services
    • Server Management
    • Workstation Maintenance
  • Our Prices
  • FAQ / Support Center
  • Meet The Team
  • A-Tek Blog
  • Contact Us
  • Testimonials

Professional IT Support and your Small Business Success

Home Updates Professional IT Support and your Small Business Success
Professional IT Support and your Small Business Success

Professional IT Support and your Small Business Success

Aug 13, 2014 | Posted by cherylsenko@att.net | Updates | 0 comments |

If you own a small business, you probably know that time you spend trying to support your growing company’s IT needs can take away from other things you need to do, things that probably helped your small business succeed to begin with. Trying to navigate your IT waters alone can create a vicious cycle of break and fix, while draining your financial resources, valuable time, and of course your patience. Finding the right IT partner to support your small business computer needs, can be a critical factor in your success.

Look for a company that’s flexible

A-Tek Computer Services specializes in offering our clients as many – or as few services as you need. If you already have a dedicated IT person on staff, you many only need advanced tech support. If your small business currently doesn’t have an in-house resource, look for a flat-rate managed IT service that provide software support and integration, troubleshooting, computer repair, server maintenance, and new computer builds. Other services we provide include monitoring network safety and security, installing camera surveillance systems that compliment your IT systems, and offering advanced support in web design, learning management systems, and organic search engine optimization.

Remote vs. On-Call Assistance

As with most professional computer support companies, A-Tek Computer Services offers both remote support or on-call assistance to meet the needs of our clients. That means we have employees on call during your business hours that are familiar with the IT services you use. We remote access service with our clients through chat, email or telephone helping you and your employees quickly troubleshoot problems. Often times this is the FASTEST way to resolve a routine situation, minimizing the time that your system (or employee) is down. If a more serious problem arises, A-Tek Computer Services on-call IT support will get a technician into your office to manage maintenance, computer repair, and advanced troubleshooting. When possible, we offer same-day appointments designed to get your business IT systems back on track as soon as possible.

Choose a Flat Rate Managed IT Service that’s right for you!

Support Levels:

Some computer support services offer a range of professionally managed IT support programs, to help small businesses find the right level of IT support. Choose from annual plans that ensure all of your needs are met for a fixed price, so you can remain as competitive as possible while ensuring your IT needs fit your budget. If your small business isn’t tech-driven, an incidence plan may be a better fit. These types of plans ensure that you get IT support when you need it, on a per-incident basis. Pay a one-time fee when you need help, then don’t pay again until the next time something goes wrong. Managed IT services don’t have to be expensive, so choose the level of support that works well for your business.

Benefits of finding the right IT partner

Time savings isn’t the only small business benefit to choosing managed IT Services. Having a predictable monthly rate that gives you access to the latest expertise and technology can help you gain an edge over your competition, while ensuring that you are proactively managing your business to reduce possible down-time from IT outages.

Additionally, if you’re not an IT professional, trying to fix a computer outage can be extremely stressful. If you ask one of your employees to handle it because you think their tech skills are better, this puts them in an awkward position if they cannot fix it – and may make matters worse. Sometimes, outsourcing is the best option for all of your employees.

Why A-Tech Computer Services

A-Tech Computers is a tech support firm that is geared for small business. Founded in 1998, we focus on strong collaborative relationships with our clients. We’re inspired by the power of people and technology to transform a company. We genuinely have your best interest at heart, knowing our success depends on your success.

0 Comments
0
Share

About cherylsenko@att.net

Cheryl Senko is a 20 year veteran of the automotive collision industry, who ignites passion and energy through interactive marketing, sales, training and social media campaigns - specializing in small to mid-size businesses.

Leave a Reply

Your email is safe with us.
Cancel Reply

Recent Posts

  • The best options for business tablet users
  • 5 data back up tips for time-strapped small business owners
  • Wham the Spam! 4 Ways You Can Fight E-mail Spam
  • Professional IT Support and your Small Business Success

Recent Comments

  • HB-Themes on Electrik Bulb
  • HB-Themes on Electrik Bulb

Archives

  • September 2014
  • August 2014

Categories

  • News
  • Updates

Meta

  • Log in
  • Entries feed
  • Comments feed
  • WordPress.org

Instagram Widget

Most Commented Posts

  • Professional IT Support and your Small Business Success By cherylsenko@att.net on August 13, 2014 0
  • Wham the Spam! 4 Ways You Can Fight E-mail Spam By cherylsenko@att.net on September 22, 2014 0
  • 5 data back up tips for time-strapped small business owners By Jim Moses on September 23, 2014 0

Recent Comments

  • HB-Themes on Electrik Bulb Curabitur nulla lorem, commodo eget metus bibendum, vulputate rhoncus purus. ...
  • HB-Themes on Electrik Bulb Nulla sit amet scelerisque elit. Cras ac hendrerit nisl. Praesent ...

Responsive Ads

Advertisment

Most Liked Posts

  • Professional IT Support and your Small Business Success By cherylsenko@att.net on August 13, 2014 0
  • Wham the Spam! 4 Ways You Can Fight E-mail Spam By cherylsenko@att.net on September 22, 2014 0
  • 5 data back up tips for time-strapped small business owners By Jim Moses on September 23, 2014 0

[Twitter Widget Error] You need to authenticate your Twitter App first. Go to Highend Options > Social Links. Read the documentation to find out more.

Find us on

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

Send Message
Request a complimentary evaluation of your current IT and Security systems Free Evaluation

While many companies want to be your trusted strategic partner from day 1, let us earn it! A-Tech Computer Systems is setting new standards for outsourced IT operations for Northeast Ohio Small Businesses!

Contact Info

  • A-Tek Computer Services
  • 1826 West 25th Street, Cleveland, Ohio 44113
  • (216) 446-0963
  • jmoses@atekcomputer.com
  • www.computerohio.com

Social Icons

© 2023 — A-Tek Computer Services.

  • Contact Us
  • FAQ / Support Center
Next