Service |
2-Hour Guaranteed Response Time via phone or remote access |
24/7/356 Monitoring & Automated Reporting |
Service Availability Monitoring |
Event Log Monitoring |
Log File Mainteance |
Drive Space Monitoring |
Backup Monitoring |
Printer Queue & Availability Monitoring |
Server Patch Management |
Unlimited Phone Support |
Unlimited Remote Support |
User Account Administration |
File Sharing Permission Administration |
Anti-Virus & Anti-Spyware Management |
Server Maintenance Packages
Gold
$199 per month
Platinum
$299 per month
Service |
2-Hour Guaranteed Response Time via phone or remote access |
24/7/356 Monitoring & Automated Reporting |
Service Availability Monitoring |
Event Log Monitoring |
Log File Mainteance |
Drive Space Monitoring |
Backup Monitoring |
Printer Queue & Availability Monitoring |
Server Patch Management |
Unlimited Phone Support |
Unlimited Remote Support |
User Account Administration |
File Sharing Permission Administration |
Anti-Virus & Anti-Spyware Management |
Unlimited On-Site Support for Covered Events
Diamond
$499 per month
Service |
2-Hour Guaranteed Response Time via phone or remote access |
24/7/356 Monitoring & Automated Reporting |
Service Availability Monitoring |
Event Log Monitoring |
Log File Mainteance |
Drive Space Monitoring |
Backup Monitoring |
Printer Queue & Availability Monitoring |
Server Patch Management |
Unlimited Phone Support |
Unlimited Remote Support |
User Account Administration |
File Sharing Permission Administration |
Anti-Virus & Anti-Spyware Management |
Unlimited On-Site Support for Covered Events
Unlimited Phone & Remote Support for All Applications |
Updates/Upgrades/Add-Ons/Patches for All Microsoft Applications |
Managed Anti-Virus Sofware Included |
Moves and Hardware Upgrades 1x per year (not including parts) |
Operating System Upgrade Labor |
Hard drive Imaging Including |
Network Security Package with Unlimited Support |
All plans are billed per server per month. Additional services billed at $95 per hour.
Request A Free QuoteWorkstation Maintenance Packages
Gold
$29 per month
Service |
4 Hour Guaranteed Response Time via phone or remote access |
24/7/356 Monitoring & Automated Reporting |
Microsoft® Application Support |
Unlimited Phone Support for Microsoft® Applications |
Unlimited Remote Support for Microsoft Applications |
Sofware Installation & Integration |
Online Asset Management |
Online Software License Management |
Advanced Desktop Optimization & Management |
Anti-Virus & Anti-Spyware Management |
Software Patch Management for Microsoft® Applications |
24×7 Remote Emergency Support: $25/computer/month |
Platinum
$39 per month
Service |
4 Hour Guaranteed Response Time via phone or remote access |
24/7/356 Monitoring & Automated Reporting |
Microsoft® Application Support |
Unlimited Phone Support for Microsoft® Applications |
Unlimited Remote Support for Microsoft Applications |
Sofware Installation & Integration |
Online Asset Management |
Online Software License Management |
Advanced Desktop Optimization & Management |
Anti-Virus & Anti-Spyware Management |
Software Patch Management for Microsoft® Applications |
24×7 Remote Emergency Support: $25/computer/month |
Unlimited On-Site Support for Covered Events |
1 hour of On-Site Support Per Month |
On-Site Maintenance |
Phone & Tablet Email Configuration |
Diamond
$65 per month
Service |
4 Hour Guaranteed Response Time via phone or remote access |
24/7/356 Monitoring & Automated Reporting |
Microsoft® Application Support |
Unlimited Phone Support for Microsoft® Applications |
Unlimited Remote Support for Microsoft Applications |
Sofware Installation & Integration |
Online Asset Management |
Online Software License Management |
Advanced Desktop Optimization & Management |
Anti-Virus & Anti-Spyware Management |
Software Patch Management for Microsoft® Applications |
24×7 Remote Emergency Support: $25/computer/month |
Unlimited On-Site Support for Covered Events |
1 hour of On-Site Support Per Month |
On-Site Maintenance |
Phone & Tablet Email Configuration |
2 Hours of On-Site Support Per Month |
Unlimited Phone Support for all Supported Applications |
Unlimited Remote Support for all Supported Applications |
Managed Anti-Virus and Anti-Spyware Software Included |
Moves, Hardware, Upgrades and PC Replacement (parts not included) |
Operating System Upgrade Labor |
Hard Drive Imaging Included |
Problems We Solve
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I need to stretch my budget to meet my IT needs
As businesses become more and dependent on a wider range of more complex technologies, old IT economic models are becoming obsolete. Few companies can afford to maintain all of their IT capabilities in-house. A-Tek Computer Services offers a cost effective solution that fulfills many of your IT requirements while also improving service levels.
Ray
IT Director -
My current IT provider is not meeting my needs
Is your current IT provider hard to understand? Do they over-promise and under-deliver? Let the experts at A-Tek Computer Services perform a complimentary evaluation of your current IT solution and make recommendations to improve the functionality of your systems. We work very hard to not just meet – but exceed the expectations of our clients.
Martha
Small Business Owner -
Ready-made IT Department for New Business
IT can be an extremely expensive investment for new companies. A-Tek enables small businesses to avoid excessive capital investment by delivering IT operations as a turnkey service, and recommending the right hardware that works in harmony with your business plan.
Michael
Entrepreneur -
I have multiple IT issues, but I’d like to just solve the worst one first
Many companies are struggling in a variety of areas when it comes to IT operations. They need a partner to prove their abilities and their responsiveness before they commit to a major engagement. A-Tek computer services are available at an affordable hourly rate and we’re happy to address your biggest problem first – and then build our relationship with you from there
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My IT team spends too much time fighting fires – and not enough on innovation.
Most internal IT teams spend 80% or more of their resources on routine operations and supporting their users. This prevents them from impacting the business in new and revolutionary ways. A-Tek can solve this problem by freeing internal IT staff from routine tasks and even assist in managing new technology initiatives.
Elisabeth
Marketing Director