• Services
    • Server Management
    • Workstation Maintenance
  • Our Prices
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  • Meet The Team
  • A-Tek Blog
  • Contact Us
  • Testimonials

Call us today! (216) 446-0963

jmoses@atekcomputer.com
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A-Tek Computer Services A-Tek Computer Services
  • Services
    • Server Management
    • Workstation Maintenance
  • Our Prices
  • FAQ / Support Center
  • Meet The Team
  • A-Tek Blog
  • Contact Us
  • Testimonials

Pricing


Find your perfect plan

Server Maintenance Packages

Gold

$199 per month

Service
2-Hour Guaranteed Response Time via phone or remote access
24/7/356 Monitoring & Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Mainteance
Drive Space Monitoring
Backup Monitoring
Printer Queue & Availability Monitoring
Server Patch Management
Unlimited Phone Support
Unlimited Remote Support
User Account Administration
File Sharing Permission Administration
Anti-Virus & Anti-Spyware Management
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Platinum

$299 per month

Service
2-Hour Guaranteed Response Time via phone or remote access
24/7/356 Monitoring & Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Mainteance
Drive Space Monitoring
Backup Monitoring
Printer Queue & Availability Monitoring
Server Patch Management
Unlimited Phone Support
Unlimited Remote Support
User Account Administration
File Sharing Permission Administration
Anti-Virus & Anti-Spyware Management

Unlimited On-Site Support for Covered Events

Diamond

$499 per month

Service
2-Hour Guaranteed Response Time via phone or remote access
24/7/356 Monitoring & Automated Reporting
Service Availability Monitoring
Event Log Monitoring
Log File Mainteance
Drive Space Monitoring
Backup Monitoring
Printer Queue & Availability Monitoring
Server Patch Management
Unlimited Phone Support
Unlimited Remote Support
User Account Administration
File Sharing Permission Administration
Anti-Virus & Anti-Spyware Management

Unlimited On-Site Support for Covered Events

Unlimited Phone & Remote Support for All Applications
Updates/Upgrades/Add-Ons/Patches for All Microsoft Applications
Managed Anti-Virus Sofware Included
Moves and Hardware Upgrades 1x per year (not including parts)
Operating System Upgrade Labor
Hard drive Imaging Including
Network Security Package with Unlimited Support

All plans are billed per server per month. Additional services billed at $95 per hour.

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Workstation Maintenance Packages

Gold

$29 per month

Service
4 Hour Guaranteed Response Time via phone or remote access
24/7/356 Monitoring & Automated Reporting
Microsoft® Application Support
Unlimited Phone Support for Microsoft® Applications
Unlimited Remote Support for Microsoft Applications
Sofware Installation & Integration
Online Asset Management
Online Software License Management
Advanced Desktop Optimization & Management
Anti-Virus & Anti-Spyware Management
Software Patch Management for Microsoft® Applications
24×7 Remote Emergency Support: $25/computer/month

Platinum

$39 per month

Service
4 Hour Guaranteed Response Time via phone or remote access
24/7/356 Monitoring & Automated Reporting
Microsoft® Application Support
Unlimited Phone Support for Microsoft® Applications
Unlimited Remote Support for Microsoft Applications
Sofware Installation & Integration
Online Asset Management
Online Software License Management
Advanced Desktop Optimization & Management
Anti-Virus & Anti-Spyware Management
Software Patch Management for Microsoft® Applications
24×7 Remote Emergency Support: $25/computer/month
Unlimited On-Site Support for Covered Events
1 hour of On-Site Support Per Month
On-Site Maintenance
Phone & Tablet Email Configuration

Diamond

$65 per month

Service
4 Hour Guaranteed Response Time via phone or remote access
24/7/356 Monitoring & Automated Reporting
Microsoft® Application Support
Unlimited Phone Support for Microsoft® Applications
Unlimited Remote Support for Microsoft Applications
Sofware Installation & Integration
Online Asset Management
Online Software License Management
Advanced Desktop Optimization & Management
Anti-Virus & Anti-Spyware Management
Software Patch Management for Microsoft® Applications
24×7 Remote Emergency Support: $25/computer/month
Unlimited On-Site Support for Covered Events
1 hour of On-Site Support Per Month
On-Site Maintenance
Phone & Tablet Email Configuration
2 Hours of On-Site Support Per Month
Unlimited Phone Support for all Supported Applications
Unlimited Remote Support for all Supported Applications
Managed Anti-Virus and Anti-Spyware Software Included
Moves, Hardware, Upgrades and PC Replacement (parts not included)
Operating System Upgrade Labor
Hard Drive Imaging Included

Problems We Solve

  • I need to stretch my budget to meet my IT needs

    As businesses become more and dependent on a wider range of more complex technologies, old IT economic models are becoming obsolete. Few companies can afford to maintain all of their IT capabilities in-house. A-Tek Computer Services offers a cost effective solution that fulfills many of your IT requirements while also improving service levels.

    Ray
    IT Director
  • My current IT provider is not meeting my needs

    Is your current IT provider hard to understand? Do they over-promise and under-deliver? Let the experts at A-Tek Computer Services perform a complimentary evaluation of your current IT solution and make recommendations to improve the functionality of your systems.  We work very hard to not just meet – but exceed the expectations of our clients.

    Martha
    Small Business Owner
  • Ready-made IT Department for New Business

    IT can be an extremely expensive investment for new companies. A-Tek enables small businesses to avoid excessive capital investment by delivering IT operations as a turnkey service, and recommending the right hardware that works in harmony with your business plan.

    Michael
    Entrepreneur
  • I have multiple IT issues, but I’d like to just solve the worst one first

    Many companies are struggling in a variety of areas when it comes to IT operations. They need a partner to prove their abilities and their responsiveness before they commit to a major engagement. A-Tek computer services are available at an affordable hourly rate and we’re happy to address your biggest problem first – and then build our relationship with you from there

    Mike
    Controller, Small Business
  • My IT team spends too much time fighting fires – and not enough on innovation.

    Most internal IT teams spend 80% or more of their resources on routine operations and supporting their users. This prevents them from impacting the business in new and revolutionary ways. A-Tek can solve this problem by freeing internal IT staff from routine tasks and even assist in managing new technology initiatives.

    Elisabeth
    Marketing Director

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While many companies want to be your trusted strategic partner from day 1, let us earn it! A-Tech Computer Systems is setting new standards for outsourced IT operations for Northeast Ohio Small Businesses!

Contact Info

  • A-Tek Computer Services
  • 1826 West 25th Street, Cleveland, Ohio 44113
  • (216) 446-0963
  • jmoses@atekcomputer.com
  • www.computerohio.com

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